Have Questions?

Talk to an Expert

Our U.S.-based team can help you choose the right gear, configure the perfect setup, or put together a custom quote for your project.

Payment & Security

  • Ach Direct Debit
  • Amazon
  • American Express
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  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Estimated Shipping Time

We offer free shipping on all orders across the contiguous United States. Orders are typically processed within 1–3 business days, and standard delivery takes 5–10 business days. Freight and oversized items take 7–14 business days and may require a scheduled delivery.

What Is Your Return Policy?

We offer a 30-day return window on eligible items from the date of delivery. Products must be unused, in original condition, and returned in their original packaging. To start a return, contact us at support@adventuremotion.com or call (877) 834-4299. Return shipping costs may apply for non-defective items. Damaged or defective items are replaced at no cost to you.

Frequently Asked Questions

Do you offer financing?

Yes — we partner with Affirm so you can split your purchase into easy monthly payments with 0% APR options. Just select Affirm at checkout.

Are you an authorized dealer?

Yes. Adventure Motion is an authorized online dealer for all brands we carry. That means your manufacturer warranty is fully valid and protected.

Can you help me choose the right product?

Absolutely. Call us at (877) 834-4299 or email support@adventuremotion.com — our team specializes in outdoor gear and adventure equipment and can match you to the right product.

What if my item arrives damaged?

Contact us within 48 hours of delivery at support@adventuremotion.com. We'll arrange a replacement or exchange at zero cost to you — no questions asked.

Need items in bulk? Contact us for a custom quote or invoice.
Save an additional 3% off your order when paying via ACH or Wire transfer.

Save $120 Today

UP TO
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Get up to 15% off sitewide. Or save an additional $120 off any order over $3,000 — use code AM120 at checkout.

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  • Expandable Capacity: Supports up to 3 add-on battery packs, expanding to 5kWh, ensuring 1-3 days of home backup power
  • Industry-leading Sustainability: Setting new standards for sustainability. It is the first in the industry to be verified by TÜV SÜD
  • Versatile & Fast Charging: 2 Hours Solar Charge with 4*SolarSaga 200W Solar Panels, 1.7 Hours Wall Charge
  • Long-lasting Reliability: LiFePO4 battery cells, lasting up to 10 years - providing 4,000 charge cycles
  • Intelligent Control: With the advanced APP feature, via WiFi or Bluetooth

Faq
[{"question"=>"what is the battery type of the explorer 1000 plus?", "answer"=>"it uses lifepo4 batteries, offering high temperature resistance, enhanced safety, and a long lifespan."}, {"question"=>"does the explorer 1000 plus support app control?", "answer"=>"yes. download the jackery app from google play or the apple app store, then register and log in to control charging and monitor the unit."}, {"question"=>"what is the maximum number of expansion battery packs supported?", "answer"=>"the explorer 1000 plus supports up to 3 compatible expansion battery packs."}, {"question"=>"what is the working temperature range?", "answer"=>"the operating temperature range is between -10°c and 40°c (14°f to 104°f)."}, {"question"=>"does the explorer 1000 plus support capacity expansion?", "answer"=>"yes. it can be expanded up to a maximum capacity of 5056wh using compatible battery packs."}, {"question"=>"which solar panels are recommended?", "answer"=>"jackery 100w or 100w mini solar panels are recommended for optimal performance."}, {"question"=>"is the explorer 1000 plus waterproof?", "answer"=>"no. it is not waterproof and should be kept away from humid or wet environments."}, {"question"=>"does it support fast charging?", "answer"=>"yes. the usb-a ports support qc3.0 and the usb-c ports support pd charging up to 100w."}, {"question"=>"how long does it take to fully charge?", "answer"=>"using a 1200w ac charger, the explorer 1000 plus can be fully charged in approximately 1.5 hours."}, {"question"=>"are explorer 1000 plus expansion batteries compatible with explorer 2000?", "answer"=>"no. explorer 1000 plus battery packs are only compatible with the explorer 1000 plus."}]

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