Have Questions?

Talk to an Expert

Our U.S.-based team can help you choose the right gear, configure the perfect setup, or put together a custom quote for your project.

Payment & Security

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  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Estimated Shipping Time

We offer free shipping on all orders across the contiguous United States. Orders are typically processed within 1–3 business days, and standard delivery takes 5–10 business days. Freight and oversized items take 7–14 business days and may require a scheduled delivery.

What Is Your Return Policy?

We offer a 30-day return window on eligible items from the date of delivery. Products must be unused, in original condition, and returned in their original packaging. To start a return, contact us at support@adventuremotion.com or call (877) 834-4299. Return shipping costs may apply for non-defective items. Damaged or defective items are replaced at no cost to you.

Frequently Asked Questions

Do you offer financing?

Yes — we partner with Affirm so you can split your purchase into easy monthly payments with 0% APR options. Just select Affirm at checkout.

Are you an authorized dealer?

Yes. Adventure Motion is an authorized online dealer for all brands we carry. That means your manufacturer warranty is fully valid and protected.

Can you help me choose the right product?

Absolutely. Call us at (877) 834-4299 or email support@adventuremotion.com — our team specializes in outdoor gear and adventure equipment and can match you to the right product.

What if my item arrives damaged?

Contact us within 48 hours of delivery at support@adventuremotion.com. We'll arrange a replacement or exchange at zero cost to you — no questions asked.

Need items in bulk? Contact us for a custom quote or invoice.
Save an additional 3% off your order when paying via ACH or Wire transfer.

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  • 1070Wh Capacity and 1500W Output with a 50% Boost
  • USB-A/C Ports, up to 100W Dual PD Charging
  • Next-Gen Chargeshield 2.0 with 62 Forms of All-Round Protection
  • Emergency Super Charging Capability from 0% to 100% in Just 1 Hour

How do i charge the explorer 1000 v2 through an ac wall outlet?
Connect the ac charging cable to the power station’s input port and plug it directly into a wall outlet for fast charging.
How do i turn on energy saving mode?
Long press both the ac button and the main power button until the energy saving mode icon appears on the display.
What is the emergency charging mode?
Emergency charging rapidly charges the power station using ac input. during this mode, the circular soc indicator blinks faster. it can be enabled or disabled in the jackery mobile app.
How long is the warranty for the explorer 1000 v2?
It includes a 3-year standard warranty and a 2-year extended warranty for a total of 5 years when purchased from jackery or an authorized dealer.
What is the recommended operating temperature?
Charge between 32°f and 113°f (0°c to 45°c). discharge between 14°f and 113°f (-10°c to 45°c). operating outside these ranges may limit charging or discharging performance.
How long does it take to fully charge?
Using the ac wall charger, it takes approximately 1.58 hours. using a 12v car adapter, it takes around 12 hours.

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