Have Questions?

Talk to an Expert

Our U.S.-based team can help you choose the right gear, configure the perfect setup, or put together a custom quote for your project.

Payment & Security

  • Ach Direct Debit
  • Amazon
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Estimated Shipping Time

We offer free shipping on all orders across the contiguous United States. Orders are typically processed within 1–3 business days, and standard delivery takes 5–10 business days. Freight and oversized items take 7–14 business days and may require a scheduled delivery.

What Is Your Return Policy?

We offer a 30-day return window on eligible items from the date of delivery. Products must be unused, in original condition, and returned in their original packaging. To start a return, contact us at support@adventuremotion.com or call (877) 834-4299. Return shipping costs may apply for non-defective items. Damaged or defective items are replaced at no cost to you.

Frequently Asked Questions

Do you offer financing?

Yes — we partner with Affirm so you can split your purchase into easy monthly payments with 0% APR options. Just select Affirm at checkout.

Are you an authorized dealer?

Yes. Adventure Motion is an authorized online dealer for all brands we carry. That means your manufacturer warranty is fully valid and protected.

Can you help me choose the right product?

Absolutely. Call us at (877) 834-4299 or email support@adventuremotion.com — our team specializes in outdoor gear and adventure equipment and can match you to the right product.

What if my item arrives damaged?

Contact us within 48 hours of delivery at support@adventuremotion.com. We'll arrange a replacement or exchange at zero cost to you — no questions asked.

Need items in bulk? Contact us for a custom quote or invoice.
Save an additional 3% off your order when paying via ACH or Wire transfer.

Save $120 Today

UP TO
15% OFF

Get up to 15% off sitewide. Or save an additional $120 off any order over $3,000 — use code AM120 at checkout.

AM120
HURRY, THIS DEAL ENDS IN
00Days
:
00Hrs
:
00Min
:
00Sec

No More Wet Clothes or Spoiled Food, Even During Blackouts, Thunderstorms, and Hurricanes:
Multiple devices can be supported for up to 30 days with a 5–60kWh capacity and a 7200–14400W output.

Your Zoom call stays on, your refrigerator stays cold: 0 ms power transition, no worries

Always Power Your Crucial Rooms: A Smart Transfer Switch Guarantees Continuous Power Where It Counts Most.

120V/240V Dual Voltage Improves Compatibility, Supporting More Loads and More Situations Both Indoors and Outside.

4000W solar input, five charging methods, and never running out of power allow it to be fully charged in 1.7 hours.

Faq
[{"question"=>"can the explorer 5000 plus be used in parallel with the explorer 2000 plus, explorer 1000 plus, or their expansion batteries?", "answer"=>"no. these products use different voltage, current, and power specifications and cannot be used in parallel together."}, {"question"=>"can the explorer 5000 plus connect or interact with explorer 2000 plus units?", "answer"=>"yes. the explorer 5000 plus and explorer 2000 plus can charge each other by connecting one unit’s ac output to the other’s ac input."}, {"question"=>"can the explorer 5000 plus be used in parallel with other jackery products or third-party brands?", "answer"=>"the explorer 5000 plus supports parallel operation of two explorer 5000 plus units via the smart transfer switch (sts). it does not support parallel use with other jackery products or devices from other brands."}, {"question"=>"can the explorer 5000 plus be integrated into a home electrical system or function as a ups?", "answer"=>"yes. it can be connected to a home circuit using a transfer switch, inlet box, or smart transfer switch (sts). when connected through sts, it provides a 20ms ups response time during power outages."}, {"question"=>"is the explorer 5000 plus expandable?", "answer"=>"yes. the base capacity is 5kwh. one expansion battery increases capacity to 10kwh. up to five battery packs can be added per unit for 30kwh. two explorer 5000 plus units with ten battery packs can reach up to 60kwh, subject to local regulations."}, {"question"=>"is the exterior material fireproof?", "answer"=>"yes. the enclosure uses ul-certified 94v-0 fireproof material, meeting the highest fire resistance standards."}, {"question"=>"why can’t the explorer 5000 plus charge through ac input?", "answer"=>"when connected to the smart transfer switch, the 120v ac input cannot be used for charging."}, {"question"=>"how long can the explorer 5000 plus power common household appliances?", "answer"=>"runtime depends on appliance power consumption. for example, a compact refrigerator (90w) can run approximately 26 hours, while a central air conditioner (2200–3050w) can run around 2 hours. actual performance varies."}, {"question"=>"can the explorer 5000 plus connect to third-party solar panels or generators?", "answer"=>"yes. it can connect to third-party solar panels or fuel-powered generators if voltage, current, and connector specifications are compatible. jackery recommends official accessories for optimal performance."}, {"question"=>"what operating modes does the explorer 5000 plus support?", "answer"=>"it features five modes: quiet charging mode, battery saving mode, energy saving mode, ups mode, and charging mode, all configurable through the jackery app."}]

Customers also bought