Hiboy ECOM 14 Eco Friendly Big Wheel Electric Scooter

You can typically expect your items to arrive within 4-7 business days, depending on your location and product availability.

At Adventure Motion, we want every customer to shop with confidence. If something doesn't go as planned, we've made returns and refunds simple and fair.

Here's how it works:

Return Window:

You may return most items within 14 days of receiving your order. Unfortunately, we're unable to accept returns after that time frame.

Eligibility:

• Item must be unused, undamaged, and in original packaging.
  
• Proof of purchase is required.
  
• Some items (custom, perishable, or personal-use products) are non-returnable.
  

How to Start a Return:

1. Contact us at support@adventuremotion.com or call +1 (224) 426-9939 within 1–2 days of receiving your order.
   
2. We’ll review your request and send return instructions with a prepaid shipping label.
   
3. Ship the item back within 7 days using a trackable courier service (UPS, USPS, or FedEx).
   

Shipping Costs:

Return and exchange shipping is covered by Adventure Motion.

Refunds:

• Refunds are processed to your original payment method once we receive and inspect the item.
  
• Please allow up to 14 days for the refund to appear in your account.
  
• A 25% restocking fee may apply for “change of mind” returns.
  

Exchanges:

We’ll replace items that arrive damaged, defective, or incorrect at no cost to you.